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Category Archives: Police Stuff

Police Expose’: Public Perception and Reality

photo from istockphoto.com

This afternoon, while my son was involved in spring football at Anytown Park, I walked to the baseball diamonds. I walked by an Anytown cop car parked, unoccupied, with its engine running. Watching one of the softball games was a large Anytown cop. I walked back past the car with the engine running, still unoccupied. This attitude needs adjusting. The cops are on a different planet if they leave their cars unoccupied with the engine running to watch a softball game. It demonstrates arrogance and disrespect for the taxpayers.”

This was a comment one of our officers saw on the local paper’s discussion forum, referring to our department, which he passed onto to our union.  We were in the middle of contract negotiations where our very careers were at stake and frequently in the newspaper.  Within our union, discussion about our relationship with our citizens comes up as well because, well, we care about how we’re perceived.

Overall, we have a good relationship and feel we are involved in positive ways with the community we serve by sponsoring athletic programs, hosting community events and our community oriented policing.   But there are always going to be people who disagree. ”Perception is everything”. 

I’m sure you’ve seen the above scenario where you live.  What was the first thing that came to your mind?  The person who wrote the above statement obviously feels the cop wasn’t busy working, was perhaps watching his kid at practice and wasting gas at the taxpayers expense for no reason.  Oh, let’s include the judgement of “large” also, to hit upon the whole fat, lazy cop and the donut stereotype.  Did you have the same reaction? Or did you feel glad he stopped and was there so you could talk him about a neighborhood problem?

What the citizen didn’t know, or care to know, is that our chief has directed the officers to have a “community oriented contact” at least one time during their shift.  This is separate from traffic enforcement, calls for service we dispatch them to and any arrests they make.  It’s also not really grabbing a coffee at Starbucks, although that could be considered “Community Oriented Contact” since the community hangs out there. Cops are allowed to grab a coffee or donut while on duty, though the ones I know wouldn’t be caught dead eating a donut in public.  We bring them back to the station <grin>.

Community Oriented Contacts can be done at the officer’s discretion; banks, stores, check centers, schools, parks and other public spaces are a part of  the community.  This officer chose to check out the park and be available where people were congregating.  He actually didn’t have any kids there.  As for the cop car being left to idle? There are computers and radios and other equipment that will drain the battery if the engine is shut off.  If he turns off the equipment running inside, it’s a five-minute warm up/sign on process and that will interfere with his response to a calls for service so it’s the normal practice to leave vehicles running and locked.  If there were a better solution, of course we’d do that.  We’d love to reduce the gas budget, who wants to spend money on that?

How does a police department change this perception?  More often than not, we’re damned if we do, damned if we don’t.  Either we’re slacking off at the park and wasting taxpayer money (oh hey, we pay our salary too, by the way) or we’re unapproachable, authoritative pricks who ”are too busy” to shoot the breeze with people at a park.  We are never where we should be, doing the thing we should be doing and that applies to everything we are doing.  When Joe Citizen calls to demand traffic enforcement in his neighborhood because of all the speeding cars and stop sign violations, but then gets stopped himself for speeding,  how often do you suppose we get a thank you for responding to a neighborhood problem instead of “we should be out catching the real bad guys“?

How often do people give the benefit of the doubt to officers doing their job, even if it doesn’t look like what your expectations of police work looks like?  And are your expectations of police work accurate?  In Anytown USA, it isn’t always cops and robbers and car chases.  If only it were that much fun!

By the way- we settled on a contract!  In it was a “no contracting out” clause.  It’s official as of this week. We are safe for two years.  I’ll post more on what I learned with the threat of unemployment looming over me for almost a year.

 
7 Comments

Posted by on August 8, 2011 in Police Stuff

 

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Police Expose’: Phone Etiquette & TMI

What is it with people who make a phone call and upon the other side answering, launch immediately into what they need and all the intricate details of why they need it and when they need it and what it is exactly they need before you can even get a question in?

Shouldn’t the normal pattern of conversation be: “Hello! My name is ____ and I need ____, can you help me?”

Then the person on the other end can reply in the affirmative, and then ask the questions she/he needs to accomplish their request, or refer them to the appropriate number.

It seems that the majority of the time, I get people who start and don’t stop and don’t even hear me trying to interrupt to do the thing they need. Most people answering the phone don’t need the WHY immediately.  They need the What.  They certainly don’t need to know that you were watching CSI on TV after dinner with your aunt, which was really quite good, but it reminded you that your dry cleaning was in the car and that prompted you to remember you filed a police report two years ago and now you need a copy of that report.

Anyone who answers the phone because they have to by their job description knows what I’m talking about. Does it seem like this Info Vomit is becoming the norm?  Get it all out in one massive word explosion that the person on the other end should memorize and just say “you got it”?

Anyone who answers the phone 40 hours a week, do you find you don’t answer the phone at home in protest?  Even if it’s people you like and want to talk to?  You just can’t be subjected to answering the phone at a time someone else dictates?  So you let it go to voicemail and call them back when you’re good and ready.

It would be lovely if we could go back to a time where phone manners mattered and instead of monologues we could have dialogues! Whew! Get all that?

 
6 Comments

Posted by on May 24, 2011 in Police Stuff

 

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Police Expose’: True Confessions of the Embarrassing Kind

Every morning as I enter the elevator to my comm center, I am reminded of a MAJOR brain fart I pulled with a vendor years ago.

I’m hoping by putting it in writing and off into the interwebz, I can FINALLY stop the daily memory from torturing me.

Our comm center is on the third floor and access to the roof is right outside our door. As our building is a secure facility, all visitors, vendors included, must be escorted. One day, I went to the lobby to escort a vendor who needed to access the equipment above us. The elevator is the easiest way to bring them from the main lobby to the third floor lobby and roof access. I bring him into the elevator and hit the “1″ button. Several times. You see what I did there, right?

I pressed the button to Floor 1, where we already were. I should have hit button 3. Instead, I wonder why we’re staying put. I decide the elevator isn’t working and we move onto the stairwell, explaining how I don’t usually take the elevator so I’m not sure why it wasn’t working right. Because our elevator was so complex in it’s operations with it’s three buttons and all.

OMG. It wasn’t until we got up to the third floor via the stairs that I realized I needed to push button 3. The vendor must have been worried for the officers and citizens of our city with someone as inept as I answering 911.

Please tell me you have an embarrassing moment as bad as this one. Write it down and put it out here in InterwebLand. Maybe it will release it’s hold on you and you can move on. I am hoping your brain fart can top mine and replace it in my daily mental beat down.

I think my answer is to go back to using the stairs daily and forget we have an elevator.

 
6 Comments

Posted by on April 27, 2011 in Police Stuff

 

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California Laws vs Common Sense

This morning we had an email explaining a recent change in a California law addressing how petty theft arrests, mostly as they relate to stores and shoplifters, are to now be done.

The email is so convoluted that I’m having a hard time trying to write this so the civilian can understand just how ridiculous it is.

Before today’s email, an officer  making an arrest for petty theft would first have to run the offender’s ”rap” sheet to see if there is at least one prior conviction with time served in order to actually book him into jail.  Otherwise, the officer doesn’t get to take him to jail (unless there are other charges) – he or she can give the arrestee a ticket to appear in court. Whoo.

Now, Penal Code section 666 (theft with priors) subsection (a) requires at least three prior convictions for theft with time served for at least one of those convictions, unless the offender is a sex registrant.  Huh?  Because theft is a gateway drug to sex offenses?  No, if the offender is a sex registrant (290 PC), he can go to jail for a theft arrest if he has just two prior convictions for theft with time served for one of those convictions, instead of the three convictions. 

I’m not sure how these two crimes truly relate and why that exception is there. Wouldn’t it make more sense to have DRUG REGISTRANTS (11590 HS) be the exception to this law?  Drug offenders and theft go pretty much hand in hand.  Drug offenders need stuff to sell to buy their next fix.  But drug offenders don’t have any of their own stuff to sell so they take yours. Is there some new research that shows sex offenders start with stealing Playboys, Penthouse and KY?  What does petty theft have to do with his sex registration status?  Besides, the sex registrant commiting other crimes could potentially still be arrested and booked for the probation violation catchall ”Be of good conduct/Obey all laws”.  Why does 666(a) PC have to even mention sex registrants?

Because some special interest lobbyist got it on the books.  And that’s how California rolls.  Wouldn’t it be better if all offenders arrested and convicted actually served jail time the first time they were convicted?

 
3 Comments

Posted by on September 28, 2010 in Police Stuff

 

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Testicular Fortitude or Completely Clueless?

I have to give her the Testicular Fortitude Award.  That, or the Completely Clueless Award. I’ll tell you the story and you tell me which one, majority vote wins.

Background: It’s the time of year where police departments get involved in annual Special Olympics fundraising events -the National Law Enforcement Torch Run & Tip a Cop.  We have a community information bulletin board in the lobby of the police station and posted on it is information about our fundraising events for the Special Olympics.  It was an a eye-catching display with two Torch Run T-Shirts pinned up.  One morning the gals who maintain the bulletin board came in to see one T-shirt missing.

So they pull the security tape.

I’m taking this little moment here to talk about our world and how pretty much anywhere you go, it’s likely a security camera is recording you.  You are being watched – recorded – and there is a Big Brother.  Even if you weren’t really aware of this fact, wouldn’t you assume the police departments and other secure facilities would be? 

Anyway.  The security tape gets pulled and the following footage was viewed:

8:50 pm, a woman comes into our police station lobby to report her granddaughter as a runaway.  She has a little wait before an officer is dispatched and she entertains herself while waiting by walking around.  At one point, the community bulletin board catches her interest.  She looks at it for a while, then looks around the lobby, yup, still alone, and suddenly she grabs hold of one Tshirt and gives it a good yank.  It comes down.  You see her bunch it up and stick it down her pants.

DOWN HER PANTS, PEOPLE.

Then she walks around a few minutes more, then dashes out to her car.  A few minutes and she’s back in the lobby to continue her wait for an officer.

SO.  We’re the police. We can’t just let it slide, right?  She took items from the police department lobby that also benefits Special Olympics.  Who does that?

One of our managers calls the woman and basically gives her the ultimatum:  Return with a $15 donation to pay for the Tshirt OR we’d be moving forward with prosecution. It’s a pretty open/shut case as the complete act of the crime is on VIDEO.  At first, she denied it all and then she said she left money.  But the beauty of video is that it proves what you did or didn’t do and she ended up confessing.  The next day she brought the $15 and an additional $10 for retribution.

Sadly, this isn’t the first time we’ve been stolen from.  About 10 years ago, one of the dispatchers happened to look up at the video monitor in time to see a teenager jump up on the front counter and snag one of the “comfort bears” we had on display behind the counter.  All I remember from that was the dispatcher made the press (and thus, had to buy us all ice cream because that’s the rule) and the bear was returned.

So – Testicular Fortitude or Completely Clueless?

 
3 Comments

Posted by on May 4, 2010 in Police Stuff

 

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